What blend of leading and following make for the most effective team?  •Which leadership skills do you have? 
June 12, 2018
What are some professional ways to communicate difficult topics such as tardiness, medication errors, or incivility?    •What makes people defensive about feedback?   
June 12, 2018

Analyze potential barriers and resistance to change that might come from the organization, patients, or colleagues (or all of these).  •Describe strategies to overcome barriers and resistance to change.  •Develop a plan to implement evidence–based interventions. What steps would you take? What resources might you need? 


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